Your information, handled with care
When you submit a tour inquiry or contact support, you share details that help us coordinate your request. This notice explains the practical approach we take to use your information responsibly.
What we collect
We collect the information you provide in forms, such as your contact details, preferred date, traveler count, and any notes about pickup, accessibility, or preferences. We may also keep basic request metadata so we can manage follow-up communication.
How we use it
We use your details to respond to your request, confirm coordination, and communicate next steps. If you share accessibility or practical pickup notes, we use them to support meeting arrangements and vehicle fit.
Who we share with
We share relevant request details with our local partners and service providers who help fulfill the transfer or respond to support questions. Sharing is limited to what’s needed to complete the request.
Your choices
You can update or ask questions about your information by contacting support. If you opt in to email notifications, you can request changes at any time.
Data retention & security
We keep information only as long as needed to coordinate requests and handle follow-up support. We use reasonable safeguards designed to protect data from unauthorized access or misuse.
Questions?
If you want to request access, corrections, or have privacy questions, please reach out via our Support page.